PhotoHero.AI, operated by PhotoHero.AI (“PhotoHero.AI,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy (“Policy”) explains how we collect, use, and share your Personal Data (as defined below) through our website and services (collectively, the “Services”). It also outlines your rights regarding your Personal Data and how you can contact us if you have questions or concerns.
1. Personal Data We Collect
“Personal Data” refers to any information that identifies or can be used to identify an individual. We collect and process your Personal Data in the following ways:
Information You Provide to Us:
Account Information: When you register for an account, we may ask for your name, email address, company name, physical address, and phone number.
Communications: If you contact us directly, we may collect additional information such as your name, email address, job title, company details, and the content of your communication.
Payment Information: For purchases made through our Services, payment data such as credit card or other financial information is processed by our third-party payment processor.
Marketing Information: We may send you relevant marketing messages via email. You may unsubscribe anytime.
Information Collected Automatically:
Usage Data: We automatically collect data about your use of our Services, including login details, IP address, device identifiers, pages viewed, search queries, and interaction timestamps.
Cookies and Similar Technologies: We use cookies to ensure proper functionality, improve user experience, and support marketing efforts. The specific types of cookies we use include:
Functional Cookies
Analytics Cookies (e.g., Google Analytics, Hotjar, Intercom)
Advertising Cookies (e.g., Facebook, Google Ads, TikTok)
Information from Third Parties:
Social Media: If you interact with our social media pages, your interactions are governed by the respective social media platform’s privacy policy.
Third-Party Logins: If you log in using a third-party service (e.g., Google, Facebook), we may receive information from that service based on your privacy settings.
Other Sources: We may also receive Personal Data from marketing partners, public sources, and other third-party services.
2. How We Use Personal Data
We process your Personal Data for the following purposes:
Service Delivery: To operate and provide our Services.
Personalization: To enhance your experience and deliver more accurate generations.
Support: To provide technical support and resolve any issues.
Fraud Prevention: To safeguard against fraud and ensure security.
Customer Relationship Management: To manage and improve our customer interactions.
Marketing: To send promotional materials or personalized offers with your consent.
Legal Compliance: To meet legal obligations and resolve disputes.
3. How We Share Personal Data
We may disclose your Personal Data to third parties under the following circumstances:
Service Providers: For services such as cloud storage, payment processing, analytics, and marketing.
Legal Requirements: When required by law or in response to legal requests.
With Your Consent: If you choose to share your generated photos or personal information with others.
4. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy, unless otherwise required by law.
5. Your Rights
You may exercise the following rights regarding your Personal Data:
Access: Request a copy of your Personal Data.
Rectification: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your Personal Data.
Restriction: Ask us to limit how we process your data.
Consent Withdrawal: Withdraw consent for data processing at any time.
Opt-Out of Marketing: Unsubscribe from marketing communications.
6. Third-Party Links Our Services may contain links to external websites or services. This Policy does not apply to third-party services, and we recommend reviewing their privacy policies.
7. Security We implement reasonable measures to protect your Personal Data from unauthorized access or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Cross-Border Data Transfers If you use our Services outside the U.S., your Personal Data may be transferred and processed in the U.S., where data protection laws may differ from those in your country.
9. Changes to This Policy We may update this Policy periodically. We will notify you of significant changes through our Services or by email.
10. Contact Us If you have questions about this Policy or wish to exercise your rights, please contact us at:
PhotoHero.AI San Francisco, CA, USA Email: hello@photohero.ai